Returns and Cancellation

RETURNS

1.We hope you will be happy with your purchase. If you need to return any item or items we will refund or exchange (excluding any shipping costs incurred) provided it is returned within 28 days of delivery, in its original packaging, unused and with proof of purchase.The item or items must be returned to the caravanstuff.com address shown on your invoice or on the 'Contact Us' page on this website.

CANCELLATION

1.You can cancel the contract at any time up to the end of seven working days after receipt of your order. A working day is any day other than weekends and Bank Holidays.
2.To exercise your right to cancel you must give written notice to caravanstuff.com by post or e-mail at the address given on your invoice or on the 'Contact Us' page on this website. Please give details of the item or items ordered and its delivery.
3.If you exercise your right of cancellation after the item or items have been delivered to you, you will be responsible for returning them to caravanstuff.com at your own cost. The item or items must be returned to the address given on your invoice or on the 'Contact Us' page on this website. Please take reasonable care to ensure the item or items are not damaged in the meantime or in transit.
4.Once caravanstuff.com has been notified of a cancellation and received the returned item or items we will refund you within 28 days for any sum that has been paid by you (excluding any shipping costs).